Nyseg Shared Meter Agreement

Q. What are the special procedures to protect elderly, blind or disabled customers from redundancies? Has. Utility companies must follow special procedures before terminating or denying service to customers who are blind, disabled or older. However, these safeguards only apply if all other occupants of the household are blind, disabled, 62 years of age or more or less. If these circumstances are known, the utility company must make painstakingly attempt to contact an adult resident on the premises by telephone or, if this has not been successful, personally at least 72 hours before the end of the service, in order to develop a termination prevention plan and pay the bills. Payment can be made by a deferred payment contract (DPA) or by payment or guarantee of payment by a public or social authority or private organization. If no payment guarantee plan can be reached, the utility must notify the local social services service (DSS) and provide the customer`s name, address and termination date so that the DSS can assist in the development of a plan for the customer. The distribution company must continue the service for at least 15 business days after the return, unless it is informed by DSS that an acceptable payment or other agreements have been made. The client can also request assistance from the Public Utilities Commission (PSC) for the development of a payment plan. In cases where the service has already been terminated and the utility is informed that the customer is entitled to older, blind or disabled coverage, the distribution company is required to endeavour to contact an adult resident residing with the customer by telephone or in person within 24 hours of receiving this notification.

When contact is made, it must follow the procedures described above before the end of the procedure (establish a confidentiality statement or refer to the DSS). Even if a utility company has completed the service correctly, it is necessary to make careful efforts to contact an adult resident of the former blind or disabled customer within 10 days of the end of the service, in order to determine whether other arrangements have been made for the supply service. If no provision is made, the distribution company must again attempt to develop a plan to restore service and arrange for the payment of invoices. Even if one agrees to pay another person`s bills to restore supply service or to avoid closure, such an agreement would be cancelled due to economic constraints. A. You are not responsible for your landlord`s electricity bills. In general, an agreement to pay the debts of another utility under the Fraud Act (NY General Obligations Law 5-701) would be a “special promise to answer for another person`s debt, default or miscarriage,” which requires written agreement. Has. Utility Commission (PSC) sub-counters often allow homeowners to evade the protection of the Home Energy Fair Practices Act (HEFPA). HEFPA does not prohibit sub-measure, but requires landlords who under-calculate that they offer tenants the same rights and protection rights that utility companies must respect when a customer has a complaint.