If your property is a condominium development, each unit owner has rights for the passage or provision of telecommunications services through common ownership. You agree to inform the owner and the organization (if any) of the installation, location and connection routes of our network and, if Chorus asks, to help access the common property to install our network. You are responsible before us for any damage we will suffer if you do not ensure that the owner has given his consent. You agree to submit this authorization in writing upon request. Fibre is set up by a local fiber company. These companies are Chorus, Ultra Fast Fibre, Enable, Unison and Northpower. Spark will be in touch during your installation. You will also hear about your local fiber company. The local Fibre Company cannot start the installation until it has received permission from your owner. If the installation is more complex than expected, the technician may need to meet you a second time at home. Spark will send you the modem before the installation date.
Your local fiber company provides other equipment. Please note that the fiber installation process may take a few weeks or more. For the sake of clarity, none of the rights and benefits granted to us under these conditions will be terminated or changed if your agreement with a telephone and broadband provider is concluded. Some homes are able to get a perimeter and installation in one appointment. If this is the case, you will be informed. This means you only need to stay home once to get a connection. Chorus will install the fiber and must come for a visit before you start working to guide you in the work done inside and outside your property. There will be a Chorus UFB installation agreement to sign once you and the technician have agreed on the best way to do the job to get the best link with the least inconvenience. It is recommended to read the agreement before this first meeting, click here to view the agreement. While saying that “some downer technicians” could affect their jobs through the transition, he found that all fibrous workers could instead switch to Visionstream, thus increasing the number of staff to support the increase in UFB facilities. The restrictions under Clause 3 do not limit the rights you have under the Consumer Guarantees Act of 1993 or the Fair Trading Act 1986. If you are a business customer with a written agreement with your telephone and broadband operator, the provisions of the Consumer Guarantees Act 1993 may not apply to the services we offer.
At the end of the section date, you sign one of these agreements. If you are a tenant, you must ask the landlord`s permission before signing. Read the agreement before the framework date to be better prepared. These conditions relate to the installation, use and possession of the line, as well as all associated equipment and infrastructure that connect your property to the wider Chorus network.